BPM is not just technology. BPM is a management concept that helps organizations achieve their strategic goals and drive their operations. Automation is a key component of BPM solutions. It includes several iterative phases from design to execution to monitoring and continuous improvement. It plays a key role in process improvement and enterprise architectures.
iBPMS encapsulates a number of core capabilities, including:
Process Component Registry/Repository iBPM suites are ideal for intelligent business operations. Key among intelligent business operations are iBPM-enabled customer relationship management operations.